Frequently Asked Questions
Can I cancel my order?
Yes, you can, as long as the delivery has not been received. Once product is delivered, all sales are final.
How much mulch, soil or stone do I need?
This is probably the most common question we are asked; the following should help you decide how much to order:
1 Yard = 27 cubic feet (3' x 3' x 3')
1 Yard = 10' x 10' area (100 sq. ft.) approximately 3 inches deep
Note: You can calculate the square footage by multiplying length x width (i.e. 30' x 5' = 150 sq. ft. = 1.5 yards @ 3" thick)
Top Soil Yardages
1 Yard of Top Soil = 80 sq. ft. (8' x 10' area) approximately 4 inches deep
1 scoop = approximately 1 ton
1 scoop covers approximately 80 sq. ft. (8' x 10' area) approximately 3 inches deep
What are the weights of your products?
1 Yard Top Soil = 1,600 lbs.
1 Yard Mulch = 600 lbs.
1 Yard Playground Mulch = 500 lbs.
How much will the customer's truck hold?
Standard 6 ft. bed pickup = 2 yards mulch (load should be tarped)
Standard 8 ft. bed pickup = 3 yards mulch (load should be tarped)
What is the minimum order for delivery?
For delivery of mulch, stone, and soil, you must order a minimum of three yards of any material. For delivery of firewood, the minimum order is 1/2 cord. (Please note that there are some exceptions and/or fees.)
What are your delivery charges?
Look up your zip code on our Delivery Charges page, and remember to note whether you are ordering a single item or a 'split load' (for instance, 3 yards of mulch and 1 yard of soil).
Can I pick up my order?
Yes, any time during business hours. Our current business hours are listed at the top of every page.
What is the dye made of in your dyed products?
The dye is a water base dye and is safe for humans, animals and plants. It is suggested that any dyed products not be spread before a rain.
Which credit cards do you accept?
Visa, Mastercard, Discover and American Express are accepted, as well as debit cards which bear the Visa or Mastercard logo.
I canceled my order but I haven't received a credit yet. How long do credits take?
We process all requests for credits immediately; we mail a credit receipt to you the next day.
Why was I charged sales tax on my purchase?
The State requires items which are not used for clothing, food or fuel be taxed in the state of Pennsylvania.
How long will it take to receive my order?
The standard shipping time for orders is 24 hours, and sometimes much less. We're so fast, that except for our busiest times, we can usually guarantee shipping either that same day or the next day!
Can I ship my order to a different address?
Call our office (610-644-8086) if you require materials to be delivered to an address that is different than your billing address.
How are delivery charges calculated?
Delivery charges vary according to destination.